Refund and Returns Policy

At KitchenzTool.com, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

Refund Policy (3 Days)

You may request a refund within 3 days of receiving your order.
To be eligible, the item must be unused, in its original packaging, and in the same condition as delivered.
Once approved, your refund will be processed to your original payment method within 7–10 business days.
Shipping charges are non-refundable.

Exchange Policy (5 Days – Defective or Wrong Item)

If you receive a defective product or a wrong item, you may request an exchange within 5 days of delivery.
To process an exchange, you must provide clear photos or videos of the defective/wrong item.
Once verified, we will send you a replacement at no extra cost.

Non-Returnable Items

Products damaged due to misuse, improper handling, or normal wear and tear.
Customized or clearance items (if any).

How to Request a Refund or Exchange

Email us at support@kitchenztool.com with:

Order ID
Reason for return/refund/exchange
Photos or videos (if defective/wrong item)

2. Our team will review your request and provide return instructions.

3. Once we receive and inspect the item, we will notify you about the status of your refund/exchange.

Contact Us

For any queries regarding returns, refunds, or exchanges, reach us at:
📧 Email: support@kitchenztool.com
📍 Address: Jagadhari, Yamunanagar, Haryana – 135101, India