Shipping Policy

Effective Date: 18/08/2025

At KitchenzTool.com, we aim to deliver your orders quickly and safely. Please read our shipping terms below:

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🔹 Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

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🔹 Shipping Time

• Within India: Orders are usually delivered within 4–7 business days, depending on your location.
• International Orders (if applicable): Delivery time may vary between 10–20 business days depending on customs and courier services.

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🔹 Shipping Charges

• Shipping charges (if applicable) are calculated at checkout based on weight, size, and delivery location.
• Free shipping may be offered on select products or promotions.

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🔹 Tracking Your Order

• Once shipped, you will receive an email/SMS with the tracking number and courier details.
• You can track your package directly on the courier’s website.

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🔹 Delays & Responsibility

• While we make every effort to deliver on time, delays may occur due to courier issues, natural events, or customs clearance (for international orders).
• We are not responsible for delays outside our control but will assist in resolving them.

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🔹 Wrong Address / Non-Delivery

• Customers are responsible for providing the correct shipping address.
• If a package is returned due to an incorrect address, reshipping charges will apply.

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🔹 Contact Us

For any shipping-related queries, reach us at:
📧 Email: support@kitchenztool.com
📍 Address: Jagadhari, Yamunanagar, Haryana – 135101, India